Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

SMS-iT CRM is a semi-sentient cutting-edge, communication-focused platform for sales and marketing. This all-inclusive system is engineered for perpetual expansion, offering an extensive array of tools catering to lead acquisition, client nurturing, sales oversight, and retention. With over 50 specialized sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, and more, SMS-iT equips businesses for success. Notably, SMS-iT possesses semi-sentient capabilities, allowing it to comprehend text inputs, offer contextually relevant suggestions or responses, and continuously learn from user interactions for future engagements. Moreover, SMS-iT CRM distinguishes itself with features like SIM card integration, advanced AI functionalities for messaging and marketing, a network of 30 SMS gateways, and cutting-edge blockchain and IoT capabilities. Customized to expedite business growth and optimize monthly software expenses, SMS-iT CRM stands as a versatile solution poised for businesses to thrive in dynamic markets.

Description

Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWeber Yes 
ActiveCampaign Yes 
ChatGPT Yes 
GetResponse Yes 
Google Yes 
Mailchimp Yes 
SONIFI Yes 
Shopify Yes 
Softhealer Real Estate CRM Yes 
WooCommerce Yes 

Integrations

AWeber No 
ActiveCampaign No 
ChatGPT No 
GetResponse No 
Google No 
Mailchimp No 
SONIFI No 
Shopify No 
Softhealer Real Estate CRM No 
WooCommerce No 

Pricing Details

$299/month
Artificial Intelligence
Text (SMS, MMS, RCS)
Smart Inbox – No AI
Pipelines
SMS Gateways & SMPP – Unlimited Messaging and Calling
22+ Smart Tools – No AI & Smart Analytics
Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
Social with 22+ Channels
Email with SMTP Gateway
Campaigns
Lead Management
Link Tracking Automation
Tag-iT
Website Chatbot
Quotes
Text to Join
Missed Call Messaging
Email Verification
Unibox and Multiple Email Accounts
Power Dialer + Multi-Line Dialer
Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
Appointment Booking AI Bot
Workflow Automation
Ecommerce Suite
Email Warming
Connect - Smart Video Conferencing
Blockbook
Geo Targeting
Smart Scraper – Contact Data Completer
Smart Database
Social Planner
Reputation Manager
Contracts
Blogger
SMS-iT GPT
Staff AI (AI Powered Virtual Assistance)
Tracks
Metaverse
Fax
Appointments
QR Code Builder
Smart Analytics
Notepad
Phone Number Validation & Lookup
Smart Contact Management
Templates
Activity Logs
Leads Reports
Unlimited Keywords
Unlimited Team Accounts
Smart Numbers Management
Smart Compliance Management
Tons of integrations
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SMS-iT

Founded

2021

Country

United States

Website

smsit.ai

Vendor Details

Company Name

VIA

Founded

2019

Country

United States

Website

www.viacustomers.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Product Features

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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