Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your business efficiency with our straightforward solution designed specifically for micro and small enterprises. Initially developed in 1999 to cater to the increasing demand for repair services, the SHOficina System has undergone continuous improvements over its 21 years, now standing at its sixth generation. This comprehensive tool allows you to manage essential components such as customer relations, inventory, accounts payable and receivable, contracts, equipment/vehicles, suppliers, and purchases—all within a single platform that consolidates vital information for optimal business operations. Our service order control module is robust, enabling effective management of rendered services, third-party services, and replacement parts, while also accommodating various warranty types, including internal, manufacturer, and extended warranties. Every service order—whether approved, completed, or still in progress—is meticulously archived in our system, providing you with a complete historical record linked to each piece of equipment or vehicle, as well as associated customers, thereby enhancing your operational oversight and customer service capabilities.
Description
Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed.
Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP ERP
No
SAP NetWeaver
No
Salesforce
No
Salesforce Agentforce 360 Platform
No
Salesforce Agentforce Commerce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Salesforce CPQ
No
Salesforce Experience Cloud
No
Integrations
SAP ERP
Yes
SAP NetWeaver
Yes
Salesforce
Yes
Salesforce Agentforce 360 Platform
Yes
Salesforce Agentforce Commerce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Salesforce CPQ
Yes
Salesforce Experience Cloud
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Connect with us - hello@tavant.com
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SHARMAQ
Founded
1980
Country
Brazil
Website
www.sharmaq.com.br/
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/warranty-management
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
Yes
Order Management
Yes
Project Management
No
Purchase Order Management
Yes
Purchasing
No
Reporting/Analytics
Yes
Sales Management
No
Supply Chain Management
No
Warehouse Management
No
Product Features
Manufacturing Execution
Document Management
No
Forecasting
No
Quality Control
No
Quote Management
No
Resource Management
No
Supplier Management
No
Supply Chain Management
No
Traceability
No
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
Yes
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes