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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your business efficiency with our straightforward solution designed specifically for micro and small enterprises. Initially developed in 1999 to cater to the increasing demand for repair services, the SHOficina System has undergone continuous improvements over its 21 years, now standing at its sixth generation. This comprehensive tool allows you to manage essential components such as customer relations, inventory, accounts payable and receivable, contracts, equipment/vehicles, suppliers, and purchases—all within a single platform that consolidates vital information for optimal business operations. Our service order control module is robust, enabling effective management of rendered services, third-party services, and replacement parts, while also accommodating various warranty types, including internal, manufacturer, and extended warranties. Every service order—whether approved, completed, or still in progress—is meticulously archived in our system, providing you with a complete historical record linked to each piece of equipment or vehicle, as well as associated customers, thereby enhancing your operational oversight and customer service capabilities.

Description

A comprehensive software solution for managing fleets and tracking maintenance of vehicles and equipment, covering aspects such as parts inventory, service scheduling, service records, warranties, insurance, registrations, asset capitalization, repair expenses, preventive maintenance, and additional functionalities. Stay organized with timely service reminders, effortlessly maintain detailed records, and ensure you never miss important deadlines for insurance, warranties, and registrations. The system intelligently schedules the next service based on various factors including frequency, mileage, and hours of operation, while also allowing for automatic rescheduling based on actual usage, streamlining the entire maintenance process. This tool not only enhances efficiency but also helps extend the lifespan of your assets through proactive management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SHARMAQ

Founded

1980

Country

Brazil

Website

www.sharmaq.com.br/

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Fleet Maintenance

Cost Tracking Yes 
Fuel Tracking Yes 
Maintenance History Yes 
Maintenance Scheduling Yes 
Parts Inventory Management Yes 
Repair Tracking Yes 
Tire Management Yes 
Vehicle Information Yes 
Warranty Tracking Yes 
Work Order Management Yes 

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