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Average Ratings 0 Ratings
Description
Achieve seamless omnichannel execution with a unified order system throughout your organization. The SAP Order Management foundation integrates all sales channels with your various fulfillment systems and locations, offering cloud-native integration points and facilitating order routing across diverse systems, channels, and nodes. This solution establishes a singular source of truth for order information while ensuring cohesive and uniform orchestration throughout your omnichannel enterprise. By incorporating embedded analytics, it provides real-time visibility into order workflows, tracks essential performance metrics such as fulfillment rates, and helps identify emerging trends, which empowers you to make informed, timely decisions. By leveraging this system, you can not only meet but exceed customer expectations through agile execution for prompt and reliable delivery, but also decrease inventory holding costs by aligning supply with demand, while enhancing employee productivity via automation that reduces the need for manual processes. This comprehensive approach not only streamlines operations but also positions your enterprise for ongoing growth and success in a competitive landscape.
Description
The landscape of consumer shopping habits has evolved significantly, leading customers to anticipate a seamless experience regardless of the shopping channel they choose. As customer expectations rise, businesses find themselves under increasing economic strain, necessitating a delicate balance between outstanding service and profitability. To achieve this, companies must efficiently manage and optimize all omnichannel processes from a commercial standpoint. Creating a unified shopping experience across various channels demands the integration of all operational systems. This integration often presents a challenge, as it requires harmonizing traditional in-store processes with modern e-commerce systems and a host of emerging procedures and technologies. Ultimately, the success of an omnichannel strategy hinges on the ability to innovate while respecting established practices.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
ActiveScale
No
IdoSell
No
ReturnPro
Yes
SAP Commerce Cloud
Yes
SAP S/4HANA
Yes
Integrations
ActiveScale
Yes
IdoSell
Yes
ReturnPro
No
SAP Commerce Cloud
No
SAP S/4HANA
No
Pricing Details
$2,592 per 3 months
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/crm/order-management-system.html
Vendor Details
Company Name
Bertelsmann
Founded
1978
Country
Germany
Website
www.arvato-systems.de/portfolio/loesungen/digital-commerce/aroma-unified-commerce
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes