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features
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support

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Description

In the rapidly evolving digital marketplace, leveraging web-driven supplier networks and automated buyer-supplier matching platforms is essential for connecting with top-tier product and service providers. Ariba Network stands out as the largest and most effective platform, boasting a network of over 6.7 million businesses. Additionally, SAP Ariba Discovery offers an unparalleled matching service that simplifies the process of posting your purchasing requirements and quickly linking you with suppliers eager to earn your business, ultimately helping you reduce costs and mitigate risks. Whether you’re involved in strategic sourcing or occasional purchases, the process can be completed in just three straightforward steps. You can discover suppliers for almost any sourcing requirement, which encompasses spot buys, non-strategic spending, indirect expenditure, low-cost sourcing, and service procurement. The platform also provides access to a diverse range of global suppliers, including environmentally friendly, minority, and women-owned businesses, across more than 20,000 categories and operating in over 190 countries, ensuring you have a broad selection of options at your fingertips. This wide-reaching capability not only enhances your sourcing strategy but also fosters inclusivity within your supply chain.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Ariba Network Yes 
SAP Business Network Yes 

Integrations

Ariba Network No 
SAP Business Network No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ariba

Country

United States

Website

www.ariba.com/solutions/solutions-overview/strategic-sourcing/sap-ariba-discovery

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Alternatives

Alternatives