Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
S2K provides a Back Office Management solution that accommodates anywhere from a single station to a thousand stations, seamlessly integrating with leading POS systems, QuickBooks, and various accounting software. Regardless of whether you operate one station or a hundred, S2K retail solutions equip you with the necessary tools to manage your business effectively in the cloud and in real-time. The system is designed to work with all standard point of sale systems, ensuring comprehensive integration across all facets of your business operations. By utilizing this solution, you can save time and money, streamline your operations, and uncover potential challenges before they escalate. Your data is kept safe in the cloud rather than on a local device, granting you access from any location. This level of security means you can sleep soundly knowing that events such as computer malfunctions, malware attacks, fires, or theft won't jeopardize your data or hinder your business activities. Furthermore, your information is stored in a cutting-edge data center that boasts ISO 27001, SOC1 Type 2, and SOC2 Type 2 certifications, along with robust physical security measures, and redundant systems ensuring uninterrupted internet connectivity, power supply, and cooling solutions. This comprehensive approach to data management not only enhances your operational efficiency but also reinforces your peace of mind regarding data integrity and accessibility.
Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Series2K
Country
United States
Website
www.series2k.com
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Product Features
Accounting
Accounts Payable
No
Accounts Receivable
Yes
Bank Reconciliation
Yes
Billing & Invoicing
Yes
CPA Firms
No
Cash Management
Yes
Cryptocurrency Support
No
Expense Tracking
No
Fixed Asset Management
No
Fund Accounting
No
General Ledger
No
Government
No
Multi-Currency
No
Nonprofits
Yes
Payroll Management
No
Project Accounting
No
Purchase Orders
Yes
Tax Management
No
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
Yes
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No