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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Rufus WorkHero stands out as the leading connected operator platform tailored for the supply chain sector. It incorporates an innovative blend of workforce analytics software, rugged wearable devices, and exceptional support services, presenting a comprehensive Productivity as a Service model that caters to the demands of Industry 4.0. This platform seamlessly integrates with most Warehouse Management Systems (WMS), eliminating the need for costly scanning technology while achieving a remarkable reduction in pick speed and labor costs by up to 60%. Moreover, it offers unparalleled visibility into the operations of Fortune 500 companies through its intuitive WorkHero Dashboard, which provides real-time insights into warehouse performance metrics. By refining workflows, minimizing expenses, and mitigating risks, centralized metrics reporting becomes a critical tool for operational success. The Rufus WorkHero Dashboard monitors essential data such as pick rates, completed tasks, labor expenses, and activity levels, thereby facilitating improved communication among workers via group chats or direct messaging. It ensures effortless integration with pre-existing workflows, functioning effectively both on-site and remotely, eliminating the need for walkie-talkies, emails, or text messaging. Additionally, it plays a vital role in maintaining worker safety during health crises such as the pandemic. Overall, Rufus WorkHero is revolutionizing the way supply chain operations are managed in the modern age.

Description

Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gist No 
Packiyo Yes 
StayLinked Yes 

Integrations

Gist Yes 
Packiyo No 
StayLinked No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rufus Labs

Founded

2016

Country

United States

Website

www.getrufus.com/wearablesolutions

Vendor Details

Company Name

SupportHero

Founded

2014

Country

France

Website

supporthero.io

Product Features

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal No 

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