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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Description

Seize every opportunity and guarantee that your clients connect with a live representative instead of a voicemail system. Each call is managed by a professional personal assistant who possesses a deep understanding of your business, functioning as if they are part of your team. e-PA serves as your dedicated secretary, enhancing your chances of securing new business regardless of your customers' preferred modes of communication. Enjoy uninterrupted support and premium customer service at any stage of your growth journey. e-PA offers flexibility by acting as either a full-time or part-time secretary, safeguarding your enterprise against the risks of missed calls. With exceptional teams available to handle your phone communications, website live chat, contact forms, social media inquiries, and emails, it feels like they are right in your office. They provide professional overflow call handling for your existing staff or comprehensive reception services around the clock. This overflow support is ideal for busy times or employee vacations, eliminating the need for costly equipment or technology. Your PA team effortlessly adapts to any online calendar, website, or software needed to ensure seamless appointment scheduling, making it easier than ever to manage your business communications effectively. Partnering with e-PA means you can focus on growth while they handle the details.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am MyCase Yes 
Anti-Captcha Yes 
Aruba Jelastic Cloud Yes 
BypassCaptcha.com Yes 
CTRLpotato Yes 
Claude Sonnet 4.5 Yes 
Cline Yes 
Cloudimage Yes 
Codeanywhere Yes 
Contrast Security Yes 
Coverity Static Analysis Yes 
Crypto APIs Yes 
DynamicPDF API Yes 
E6 TRITIUM Yes 
EditPlus Yes 
Flockport Yes 
Gemma 2 Yes 
JsonWHOIS Yes 
NGINX Unit Yes 
WithoutBG Yes 

Integrations

8am MyCase No 
Anti-Captcha No 
Aruba Jelastic Cloud No 
BypassCaptcha.com No 
CTRLpotato No 
Claude Sonnet 4.5 No 
Cline No 
Cloudimage No 
Codeanywhere No 
Contrast Security No 
Coverity Static Analysis No 
Crypto APIs No 
DynamicPDF API No 
E6 TRITIUM No 
EditPlus No 
Flockport No 
Gemma 2 No 
JsonWHOIS No 
NGINX Unit No 
WithoutBG No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Pricing Details

$55.24 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Vendor Details

Company Name

e-PA

Country

United Kingdom

Website

e-pa.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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