Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RotatorSurvey is a versatile software application for Windows designed to facilitate the creation, processing, and analysis of surveys of all types and sizes, accommodating various data collection methods. Whether you are executing a CATI phone survey, a face-to-face CAPI-offline-mobile survey, a self-administered online survey, or even a traditional Paper and Pencil Interview, this single application can manage it all efficiently. Tailored for researchers, market analysts, and public opinion agencies, RotatorSurvey offers a cost-effective solution that does not compromise on quality or productivity. This software is recognized as one of the leading survey tools in the industry today, notable for its user-friendly interface, remarkable intelligence, and competitive pricing. Utilizing our survey application enhances your speed, efficiency, and productivity compared to conventional online survey SaaS services. Furthermore, you will benefit from robust security measures, ensuring confidentiality and complete control over your data throughout the survey process, making it an indispensable tool for any research-focused organization.
Description
Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Integrations
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Pricing Details
$49 per user per year
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rotator Software
Founded
2003
Country
Venezuela
Website
rotatorsurvey.com
Vendor Details
Company Name
Enghouse Insights
Founded
1984
Country
United States
Website
www.enghouseinsights.com/products/survox-collect-analyze-succeed/
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No