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Average Ratings 0 Ratings

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ease
features
design
support

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Description

RotatorSurvey is a versatile software application for Windows designed to facilitate the creation, processing, and analysis of surveys of all types and sizes, accommodating various data collection methods. Whether you are executing a CATI phone survey, a face-to-face CAPI-offline-mobile survey, a self-administered online survey, or even a traditional Paper and Pencil Interview, this single application can manage it all efficiently. Tailored for researchers, market analysts, and public opinion agencies, RotatorSurvey offers a cost-effective solution that does not compromise on quality or productivity. This software is recognized as one of the leading survey tools in the industry today, notable for its user-friendly interface, remarkable intelligence, and competitive pricing. Utilizing our survey application enhances your speed, efficiency, and productivity compared to conventional online survey SaaS services. Furthermore, you will benefit from robust security measures, ensuring confidentiality and complete control over your data throughout the survey process, making it an indispensable tool for any research-focused organization.

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Microsoft Word
PowerPoint

Integrations

Microsoft Excel
Microsoft Word
PowerPoint

Pricing Details

$49 per user per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rotator Software

Founded

2003

Country

Venezuela

Website

rotatorsurvey.com

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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