Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The user-friendly self-service portal empowers suppliers to enter their own background details, placing the onus on them to ensure the accuracy and quality of the information provided. Suppliers are also responsible for fulfilling compliance requirements by uploading their accreditations, certifications, and product or service catalogues directly. SIM simplifies the process for category managers to access the most current supplier data, enabling them to pinpoint any shortcomings in service that could potentially disrupt business operations. With comprehensive visibility into the supply chain, procurement teams can make quicker decisions, enhance their investments, manage risk and compliance effectively, and strengthen their negotiating stance. By gaining deeper insights into supplier dynamics, organizations can conduct more sophisticated analyses beyond conventional reporting, thereby instilling greater confidence in procurement decisions. SIM captures the entire history of supplier interactions, covering everything from the onboarding of new suppliers to the ongoing monitoring of performance and risk assessment. This thorough record-keeping ensures that businesses maintain a clear understanding of their supplier relationships over time.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Alfresco Digital Business Platform
Yes
Genpact Cora
Yes
PwC Connected Solutions
Yes
Integrations
Alfresco Digital Business Platform
No
Genpact Cora
No
PwC Connected Solutions
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Rosslyn
Founded
2005
Country
United Kingdom
Website
www.rosslyndatatech.com/solutions/procurement-solutions/supplier-information-management/
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Product Features
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes