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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RocketPhone serves as a comprehensive voice solution aimed at improving business communication by integrating effortlessly with Salesforce CRM. This platform boasts features like AI-driven call assistance in real time, automatic transcription of calls, and workflow automation to facilitate smoother operations and enrich customer engagement. It accommodates voice, cellular, and video communication, enabling teams to consolidate discussions across mobile devices, Salesforce, and web platforms. With advanced AI functionalities, RocketPhone identifies significant moments during calls, delivering in-call suggestions and automating tasks to enhance both sales and customer service productivity. Its pricing model is adaptable, featuring no minimum annual commitments, which allows it to grow alongside businesses while remaining accessible from any location with internet access. The platform is ideal for sales and service teams as well as management, aiming to secure more deals, elevate customer satisfaction, and enhance operational efficiency through real-time analytics and AI-powered insights. Furthermore, RocketPhone's user-friendly interface ensures that teams can easily navigate its features and maximize its benefits.

Description

smrtPhone serves as an Agentic Conversation Platform tailored for sales teams utilizing a CRM system. By integrating both your team and trained AI agents, all communications—calls, texts, and follow-ups—are automatically documented in the corresponding CRM record, eliminating the need for manual data entry. The platform features smrtDialer, a powerful integrated dialer that can simultaneously call between one to four lines, ensuring the representative speaks with the first respondent. Additionally, smrtAgents, the AI-driven assistants, manage inbound calls, assess leads, and follow up within a specified timeframe before transferring the conversation to a human representative equipped with complete context. Moreover, it offers SMS/MMS automation, video calling, call recording, AI-generated call summaries, sentiment analysis, interactive voice response (IVR), customizable call workflows, local presence features, number porting, voicemail transcription, and a comprehensive mobile application. The platform seamlessly connects with a variety of CRM systems such as Podio, Salesforce (including Left Main REI), InvestorFuse, Tape, GoHighLevel, Invelo, Realeflow, Carrot, and DataSift, enhancing its versatility. Designed with compliance in mind, it adheres to TCPA, CCPA, CPNI, and STIR/SHAKEN regulations, ensuring that users can operate within legal guidelines. Since its launch in 2017, smrtPhone has continually evolved to meet the needs of dynamic sales teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Meet Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Zoom Yes 

Integrations

Google Meet No 
Microsoft Teams No 
Salesforce No 
Slack No 
Zoom No 

Pricing Details

$38.03 per month
Free Trial No 
Free Version No 

Pricing Details

$24/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RocketPhone

Country

United Kingdom

Website

www.rocketphone.ai/

Vendor Details

Company Name

smrtPhone

Founded

2007

Country

United States

Website

www.smrtphone.io

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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