Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RocketPhone serves as a comprehensive voice solution aimed at improving business communication by integrating effortlessly with Salesforce CRM. This platform boasts features like AI-driven call assistance in real time, automatic transcription of calls, and workflow automation to facilitate smoother operations and enrich customer engagement. It accommodates voice, cellular, and video communication, enabling teams to consolidate discussions across mobile devices, Salesforce, and web platforms. With advanced AI functionalities, RocketPhone identifies significant moments during calls, delivering in-call suggestions and automating tasks to enhance both sales and customer service productivity. Its pricing model is adaptable, featuring no minimum annual commitments, which allows it to grow alongside businesses while remaining accessible from any location with internet access. The platform is ideal for sales and service teams as well as management, aiming to secure more deals, elevate customer satisfaction, and enhance operational efficiency through real-time analytics and AI-powered insights. Furthermore, RocketPhone's user-friendly interface ensures that teams can easily navigate its features and maximize its benefits.
Description
Reclaim valuable hours of productivity by enhancing your communication with prospects and customers efficiently. This process starts by logging information directly within Salesforce, allowing you to connect with customers and prospects instantly just by clicking on their phone numbers. While on the call, you can easily find answers, review call history, jot down notes, and finalize important details without needing to switch between different apps or devices. Say goodbye to sticky notes and scribbles on napkins, as you can now streamline your sales operations with features like automatic call logging, voicemail drop, and quick-access call lists, enabling faster connections to your leads and contacts. Establish greater trust with customers by ensuring that incoming calls are directed to a personal, dedicated number and voicemail system. With Salesforce Sales Dialer, you gain access to an outbound calling solution that can also include inbound calling capabilities. Furthermore, you only need to pay for the total minutes used by your organization, conveniently purchased in blocks of 1,000 minutes, keeping your costs manageable while maximizing efficiency. In this way, sales teams can focus more on building relationships and closing deals rather than getting bogged down by administrative tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Akoonu
No
Google Meet
Yes
Inriver PIM
No
Microsoft Teams
Yes
Slack
Yes
Sweep
No
Twistellar DASH
No
Zoom
Yes
Integrations
Salesforce
Yes
Akoonu
Yes
Google Meet
No
Inriver PIM
Yes
Microsoft Teams
No
Slack
No
Sweep
Yes
Twistellar DASH
Yes
Zoom
No
Pricing Details
$38.03 per month
Free Trial
No
Free Version
No
Pricing Details
$5 per user per month
Inbound: $5 per user per month
Outbound $25 per user per month
$15 per block of 1,000 minutes
Outbound $25 per user per month
$15 per block of 1,000 minutes
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RocketPhone
Country
United Kingdom
Website
www.rocketphone.ai/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Auto Dialer
Call Center Management
No
Call Recording
No
Call Reporting
No
Call Scripting
No
Lead Management
No
Power Dialer
No
Predictive Dialer
No
Preview Dialer
No
Progressive Dialer
No
Surveys
No
Sales Engagement
CRM Integration
No
Call Scripts / Call Steps
No
Email Sequences
No
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
No
Sales / Voice Dialer
No
Sales Automation
No
Search
No
Task Management
No
Templates
No
Workflow Management
No