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support

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Description

RingRx supports independent medical practices, hospitals, and therapists with high-quality, cost-effective, and HIPAA-compliant communication services. Our clients rely on our seamless communication systems to inform patients at every stage of their healthcare journeys. The RingRx Platform is a full-featured, cloud-based VoIP communication system designed for modern healthcare environments. It offers a versatile set of customizable tools, including a phone app for flexible and reliable call routing, voicemails accessible from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones. RingRx is a healthcare-focused communication system, unlike competitors that have patched together features or do not understand the unique requirements of healthcare providers. Our easy integration and customization features make it simple to connect with patients in and out of the office. Getting started with RingRx is quick and easy, with practices able to be up and running in less than a day. Our straightforward pricing structure allows for easy selection of the right features without any upsell or billing surprises.

Description

Tellescope is a comprehensive digital health platform that adheres to HIPAA regulations, bringing together patient relationship management, multi-channel communication, care coordination, and workflow automation into one cohesive system tailored for organizations focused on digital and virtual healthcare. The platform consolidates various communication methods, including email, SMS, secure messaging, and phone and video calls, into a unified inbox, while also connecting seamlessly with EHR systems and existing clinical tools. It offers branded and mobile-responsive patient portals that facilitate self-scheduling, form submissions, reminders, educational resources, and surveys, thereby enhancing the entire patient experience from initial outreach to continuous care. Tellescope also supports the development of automated workflows for reminders, task assignments, and data collection, which not only minimizes manual efforts but also boosts team productivity. Additionally, it provides features for tracking outcomes, generating custom reports, managing roles and permissions, and enhancing internal collaboration. Developers have the flexibility to extend Tellescope's capabilities and integrate it further through various means, including APIs, SDKs, React components, and more than 20 built-in integrations, making it a versatile tool for modern healthcare needs. This adaptability ensures that healthcare providers can customize their interactions and processes to better meet the needs of their patients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Elation Health Yes 
ActiveCampaign No 
Apple Calendar No 
Canvas Medical No 
Chargebee No 
Customer.io No 
Fullscript No 
Google Calendar No 
Jotform No 
Keragon No 
Microsoft Azure No 
OpenLoop No 
Puppeteer No 
QGenda Yes 
Smart Meter No 
Snowflake No 
Square Payments No 
Stripe No 
Zus No 
athenaTelehealth No 

Integrations

Elation Health Yes 
ActiveCampaign Yes 
Apple Calendar Yes 
Canvas Medical Yes 
Chargebee Yes 
Customer.io Yes 
Fullscript Yes 
Google Calendar Yes 
Jotform Yes 
Keragon Yes 
Microsoft Azure Yes 
OpenLoop Yes 
Puppeteer Yes 
QGenda No 
Smart Meter Yes 
Snowflake Yes 
Square Payments Yes 
Stripe Yes 
Zus Yes 
athenaTelehealth Yes 

Pricing Details

$15 per month
RingRx has three plans:
Lite -
$15/user/month
Complete business phone system for any sized practice

Grow
$19/user/month
Enjoy business phone, fax, and text for your entire office

Clinic
$25/user/month
Business class communications solution for growing and established practices
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RingRx

Founded

2017

Country

United States

Website

ringrx.com/hipaa-compliant-text-messages/

Vendor Details

Company Name

Tellescope

Founded

2020

Country

United Kingdom

Website

tellescope.com

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition No 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms No 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Product Features

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Alternatives

Alternatives

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