Average Ratings 7 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Description

Stay Connected with Your Business! Our comprehensive, ready-to-go business VoIP phone system comes equipped with key features that enable you to prioritize your customers from any location. Each line features: - Unlimited calling within the U.S. and Canada - Music On Hold - Caller ID - Advanced Call Forwarding - Free Mobile App available for Android and iOS - Voicemail services - Conference Bridge capabilities Experience exceptional voice clarity through magicJack's VoIP innovation, backed by a 99.99% uptime guarantee. Enjoy the advantages of a large business without the hefty price tag, with plans starting at just $15.99 per month per line. You can access your account anytime online, allowing you to pay bills, modify your account, and more. Getting started is a breeze; our VoIP systems are preconfigured for immediate use—just plug in your phone, and you’ll be operational within minutes. Plus, our dedicated support team is always ready to assist you with any questions or concerns that may arise.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa Smart Properties Yes 
CallFinder Yes 
Chorus by ZoomInfo Yes 
Egnyte Yes 
Google Workspace Yes 
Halo Service Desk Yes 
ITBoost Yes 
Known Factors Yes 
Microsoft Outlook Yes 
Odoo Yes 
Pipedream Yes 
PubNub Yes 
Resemble AI Yes 
Revamp CRM Yes 
RingCentral AI Receptionist Yes 
SalesExec Yes 
TeamSupport Yes 
Time Miner Yes 
Zendesk Yes 
Zoho Desk Yes 

Integrations

Alexa Smart Properties No 
CallFinder No 
Chorus by ZoomInfo No 
Egnyte No 
Google Workspace No 
Halo Service Desk No 
ITBoost No 
Known Factors No 
Microsoft Outlook No 
Odoo No 
Pipedream No 
PubNub No 
Resemble AI No 
Revamp CRM No 
RingCentral AI Receptionist No 
SalesExec No 
TeamSupport No 
Time Miner No 
Zendesk No 
Zoho Desk No 

Pricing Details

$19.99/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$15.99 per line per month
$15.99 per line per month for magicJack for Business
$39.99 per year for residential

Long Distance Rates:
Mexico From 4¢/min.
India From 5.3¢/min.
Dominican R. From 7.1¢/min.
UK From 2¢/min.
And much more.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Vendor Details

Company Name

magicJack Vocaltec

Founded

2007

Website

www.magicjackforbusiness.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording Yes 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Softphone

Audio / Video Conferencing No 
Call Logging No 
Call Recording No 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management No 
Fax Management No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Alternatives

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