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Average Ratings 14 Ratings

Total
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features
design
support

Description

The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.

Description

RingCentral Events is a comprehensive event experience platform designed to help organizations plan, host, and scale engaging events across multiple formats. The solution supports webinars, virtual events, hybrid experiences, and in-person gatherings while providing a consistent management environment for organizers and attendees. Businesses can create fully branded event experiences using customizable landing pages, registration workflows, networking tools, and audience engagement features. The platform includes AI-powered capabilities that help generate promotional content, organize audience questions, create highlight clips, and improve accessibility through multilingual caption translation. Organizations can extend the lifespan of event content through Content Hub, allowing them to centralize, repurpose, and distribute valuable event resources. Detailed analytics and reporting tools provide insights into attendee behavior, engagement levels, pipeline impact, and return on investment. Integration with more than 40 applications and public APIs enables seamless connectivity with existing marketing, sales, and business systems. RingCentral Events also supports audience data exports and CRM integrations to help businesses strengthen post-event engagement strategies. The platform empowers organizations to create memorable event experiences while driving measurable business outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CallSara Yes 
Certopus No 
Circa No 
Easyflow No 
Fantastical No 
Flip Yes 
Google Calendar Yes 
Heylee Yes 
Hoppier No 
Interprefy No 
KUDO No 
Microsoft Outlook Yes 
RingCentral RingEX Yes 
RingCentral Video No 
RingCentral Webinar No 
Stackreaction No 
Ten8 Yes 
Totality Yes 
Vetspire Yes 
Wordly No 

Integrations

CallSara No 
Certopus Yes 
Circa Yes 
Easyflow Yes 
Fantastical Yes 
Flip No 
Google Calendar No 
Heylee No 
Hoppier Yes 
Interprefy Yes 
KUDO Yes 
Microsoft Outlook No 
RingCentral RingEX No 
RingCentral Video Yes 
RingCentral Webinar Yes 
Stackreaction Yes 
Ten8 No 
Totality No 
Vetspire No 
Wordly Yes 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/ai-receptionist.html

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/rc-events.html

Product Features

Product Features

Live Streaming

Access Control No 
Audience Analytics Yes 
Audience Engagement Yes 
Browser-based No 
Customizable Branding No 
Encoding No 
Event Scheduling Yes 
Live Streaming Production No 
Moderation Yes 
Monetization Tools No 
Multi-Screen / Split-Screen No 
Multiple Camera Feeds No 
Multistreaming No 
Session Recording No 
Social Media Integration No 
Streaming Platform Integration No 

Virtual Event Platforms

Alerts/Notifications No 
Attendee Management Yes 
Customizable Branding Yes 
Event Management No 
File Sharing No 
Lead Capture No 
Live Audio/Video Chat Yes 
Live Text Chat Yes 
Mobile Access No 
Moderation No 
Pre-made Templates No 
Presentation Tools No 
Q&A No 
Reporting/Analytics Yes 
Social Media Promotion No 
Surveys/Polls Yes 
Virtual Booths No 
Virtual Lobby Yes 

Webinar

Alerts/Notifications Yes 
Customizable Branding No 
Event Management Yes 
Live Chat No 
Multi-Presenter No 
On-Demand Webinars No 
Polls / Voting No 
Q & A No 
Reporting/Analytics No 
Screen Sharing No 
Social Media Promotion No 

Alternatives

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