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Description
RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.
Description
Trustivo serves as a comprehensive platform for generating reviews and managing online reputation, enabling businesses to efficiently gather and oversee customer feedback from sites such as Google, Facebook, and Trustpilot. It provides tools for automating review requests through SMS and email, facilitating the collection of insights right after a purchase or service encounter.
In addition to digital methods, Trustivo offers physical review collection options like QR codes and tap-to-review cards, empowering customers to leave feedback seamlessly with their smartphones while they are present at the location. With a centralized dashboard, businesses can easily track reviews, monitor ratings, and respond to customer input from various platforms all within one interface.
By streamlining the process of review collection and enhancing reputation management, Trustivo not only bolsters a business's online visibility but also fosters customer loyalty and encourages the acquisition of new clientele. Overall, this innovative platform is designed to transform how businesses engage with their customers and manage their online reputations effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Business Profile
Yes
Trustpilot
Yes
Better Business Bureau (BBB)
No
Facebook
No
Healthgrades
No
HomeAdvisor
No
Tripadvisor
No
Zapier
Yes
Zillow
No
Integrations
Google Business Profile
Yes
Trustpilot
Yes
Better Business Bureau (BBB)
Yes
Facebook
Yes
Healthgrades
Yes
HomeAdvisor
Yes
Tripadvisor
Yes
Zapier
No
Zillow
Yes
Pricing Details
$10/location/month
Free Trial
Yes
Free Version
No
Pricing Details
$69/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RightResponse AI, Inc.
Founded
2022
Country
United States
Website
www.rightresponseai.com
Vendor Details
Company Name
Trustivo
Founded
2025
Country
Australlia
Website
trustivo.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No