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Description

Implementing strategic print management is essential to address current demands while fostering future growth. By equipping your workforce with the tools to create, store, print, and utilize information efficiently, you can simultaneously cut down on waste and expenses. In an era where hybrid work models and remote working have blurred the lines of traditional office environments, there arise new possibilities to refine processes and technology throughout your entire output network. Our adaptable managed print services solutions facilitate productivity from any location and at any time, adding significant value to your business without straining your internal resources. With Ricoh's managed print services available in a flexible, scalable, and economical subscription model, you can empower informed decision-making that enhances efficiency, minimizes costs, and propels your digital transformation through actionable print data insights. By centralizing the management of print device outputs, you can achieve better cost control, safeguard sensitive information, and streamline fleet management. Moreover, leveraging advanced print analytics and consulting allows for data-driven optimization of your devices, support, and supplies, ensuring your organization remains competitive in a rapidly evolving landscape. Embracing these solutions positions your organization for sustained success in the print management domain.

Description

Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BrightGauge No 
Naverisk RMM & PSA No 
Net1 No 
Stackshine No 
TDF CRM No 
TechTrack No 
VARStreet XC No 

Integrations

BrightGauge Yes 
Naverisk RMM & PSA Yes 
Net1 Yes 
Stackshine Yes 
TDF CRM Yes 
TechTrack Yes 
VARStreet XC Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ricoh

Country

United States

Website

www.ricoh-usa.com/en/services-and-solutions/managed-print-services

Vendor Details

Company Name

ECI Software Solutions

Founded

1999

Country

United States

Website

www.ecisolutions.com/products/e-automate-managed-print-service-software/

Product Features

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing Yes 
Scheduling No 
Time & Expense Tracking No 
Training Management No 
Vendor Management Yes 

Print Management

Cost Tracking No 
Device Status Monitoring No 
Environmental Metrics No 
Guest Printing No 
Mobile Printing No 
Multi-Printer Support No 
Multiple Authentication Methods No 
Print Billing No 
Print Job Deletion No 
Print Job Routing No 
Print Quotas / Limits No 
Remote Printing No 
Reporting / Analytics No 
Secure Print Job Release No 

Alternatives

Alternatives

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