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ease
features
design
support

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Description

RichAutomate is an online platform designed specifically for businesses utilizing WhatsApp to enhance their customer engagement, marketing efforts, sales processes, and support services. It features a collaborative inbox for teams, the ability to send campaign messages using pre-approved templates, contact labeling, and detailed reports on message delivery and read statuses. Additionally, it offers automated responses through keyword recognition, a visual flow builder for creating automated dialogues, and in-chat forms to streamline interactions. Optional AI capabilities enable the system to respond based on a database of business knowledge and transfer conversations to human representatives when necessary. RichAutomate integrates seamlessly with the Meta WhatsApp Cloud API and provides developer API endpoints, webhooks, and documentation for connections with platforms like Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can select between monthly subscription plans or billing based on their usage, and a 14-day trial period is offered for new users. The platform is particularly beneficial for direct-to-consumer (D2C) brands, e-commerce businesses, agencies, and organizations in sectors such as education, healthcare, and finance, all of which rely on effective management of customer interactions via WhatsApp. Ultimately, RichAutomate aims to simplify and enhance the way businesses communicate with their customers through this popular messaging service.

Description

Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Claude Yes 
FareHarbor No 
Gemini Yes 
Google Sheets Yes 
OpenAI Yes 
OpenRouter Yes 
Razorpay Yes 
Sarvam AI Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Zapier No 
Zoho CRM Yes 

Integrations

Claude No 
FareHarbor Yes 
Gemini No 
Google Sheets No 
OpenAI No 
OpenRouter No 
Razorpay No 
Sarvam AI No 
Shopify No 
WhatsApp No 
WooCommerce No 
Zapier Yes 
Zoho CRM No 

Pricing Details

₹499/month
Free Trial Yes 
Free Version No 

Pricing Details

€24/month
The Free plan includes 50 live conversations once and 100 AI test replies per month. Start costs €24/month or €290/year and includes 200 conversations per month. Additional conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Groovy Web LLP & RichPOS Software

Founded

2024

Country

India

Website

richautomate.in

Vendor Details

Company Name

Tobachat

Founded

2020

Country

Netherlands

Website

tobachat.nl

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Alternatives

Alternatives

No Alternatives