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Description
Reviato is a software solution tailored for the hospitality sector, specializing in review analytics for establishments such as restaurants, cafés, boutique hotels, and guesthouses. This platform aggregates guest feedback from prominent sources like Google, TripAdvisor, Booking.com, Airbnb, and Facebook into a single dashboard, effectively pinpointing sentiment trends, common themes, and critical issues that need attention. By utilizing Reviato, teams can gain insights into what guests consistently admire or criticize, saving them the time of sifting through every individual review. As a result, businesses can focus more on enhancing guest experiences based on actionable data rather than wading through a sea of feedback.
Description
Effortlessly create a reservation within seconds using a stunning mobile-friendly interface that can be accessed anytime and anywhere. This system allows you to efficiently manage your hotel by consolidating all your online booking platforms into one place. You can enhance guest experiences by managing profiles and implementing set workflows for your staff, ensuring a consistent level of service. Negative guest experiences can lead to harmful word-of-mouth referrals and damaging reviews on platforms like TripAdvisor, which can hurt your brand reputation, consume your time, and severely impact future bookings. When you focus on delivering an exceptional guest experience, you can shift the narrative to a positive one. This means spending less time on damage control and more effort on ensuring your guests have the best stay possible. With a unified calendar, you can oversee bookings from prominent channels such as Hotels.com, Expedia, Airbnb, Booking.com, and many others, all in one place for maximum efficiency. By streamlining your booking management, you can enhance operational efficiency and elevate overall guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
ChargeAutomation
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$24 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
EthosLink
Website
www.reviato.com
Vendor Details
Company Name
RoomRanger
Country
Australia
Website
roomranger.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
