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features
design
support

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Write a Review

Description

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Description

Transforming online engagement into tangible financial outcomes requires accurate insights derived from timely and relevant data. At Telmetrics, we are dedicated to assisting large-scale brands, agencies, direct response advertisers, and online directories in evaluating, validating, and enhancing the performance of their digital marketing strategies. Our robust, adaptable software is designed to oversee your incoming phone and text communications, ensuring that each interaction is tracked, qualified, and measured in a secure environment free from spam. Telmetrics’ call analytics solution is fully customizable and seamlessly connects with various marketing platforms, equipping results-oriented marketers with comprehensive call metrics that bridge the gap between digital efforts and offline consumer behavior. By leveraging such insights, businesses can refine their marketing approaches and achieve greater efficiency in their campaigns.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Adobe Marketo Engage Yes 
Anura.io Yes 
Dropbox Yes 
Facebook Ads No 
Google Ads No 
Gubagoo No 
HubSpot Marketing Hub Yes 
Marin Software No 
Meltano No 
PlaceLinks No 
Salesforce No 
Salesforce Agentforce Marketing Yes 
Taalk Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Slack Yes 
Adobe Marketo Engage No 
Anura.io No 
Dropbox No 
Facebook Ads Yes 
Google Ads Yes 
Gubagoo Yes 
HubSpot Marketing Hub No 
Marin Software Yes 
Meltano Yes 
PlaceLinks Yes 
Salesforce Yes 
Salesforce Agentforce Marketing No 
Taalk No 
Zendesk No 
Zoho CRM No 

Pricing Details

$1.00/month/user
No monthly fees & no features locked behind pay walls. Pay as you go with competitive prices for high volume clients starting at $0.05 a minute
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Retreaver

Founded

2012

Country

Canada

Website

www.retreaver.com

Vendor Details

Company Name

Telmetrics

Founded

1990

Country

Canada

Website

www.telmetrics.com

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management Yes 
Contest Management No 
Coupon Management No 
Email / Newsletter Communication No 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language No 
Social Sharing No 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database Yes 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

PPC

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Search Engine Marketing (SEM)

A/B Testing No 
Account Alerts No 
Analytics / ROI Tracking Yes 
Bid Management No 
Budget Management No 
Campaign Management Yes 
Conversion Tracking Yes 
Google / Bing Ads No 
Keyword Research Tools No 
Keyword Tracking No 
Landing Pages / Web Forms Yes 
URL Builder No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

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