Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.
Description
Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
Yes
Facebook
Yes
App Store
Yes
Doctify
Yes
Facebook Messenger
No
Glassdoor
Yes
Google Play
Yes
HomeToGo
Yes
Hotels.com
Yes
Indeed
Yes
Integrations
Axis LMS
Yes
Facebook
Yes
App Store
No
Doctify
No
Facebook Messenger
Yes
Glassdoor
No
Google Play
No
HomeToGo
No
Hotels.com
No
Indeed
No
Pricing Details
€19 per account per month
Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
€79 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Retamo
Country
Germany
Website
retamo.de/
Vendor Details
Company Name
Superchat
Founded
2020
Country
Germany
Website
www.superchat.de/
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No