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Description
Combining powerful AI and the best methodology in the world in a super easy to use online software.
Responsr has readymade templates, reports, and customer dialogs for your industry. Start saving customers immediately by creating your profile! Responsr automatically sends mini-surveys (2-3 question) at a frequency that suits both you and your customers. The included services allow you to get feedback and take action if necessary. Responsr provides a customer service system for your entire company.
You can also compare your results with others in your industry. A smart feedback system that enterprise companies can afford. Start right away with pre-made dialogues and reports to help you use feedback to drive customer satisfaction.
Description
UserVoice is the leading platform for product feedback from B2B Software as A Service (SaaS). UserVoice integrates with your existing systems to add quantitative metrics to the qualitative feedback that you receive.
Get feedback directly from your end users. You can easily capture feedback from customer-facing employees right from the place they work. Our Slack and Microsoft Teams integrations make it easy for your entire company to see what customers are saying.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
Zendesk
Yes
ActiveCampaign
No
Adobe Marketo Engage
No
Blotout
No
Causal
No
Constant Contact Lead Gen & CRM
No
Crowdin
No
HubSpot Customer Platform
No
Meltano
No
Integrations
Zapier
Yes
Zendesk
Yes
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
Blotout
Yes
Causal
Yes
Constant Contact Lead Gen & CRM
Yes
Crowdin
Yes
HubSpot Customer Platform
Yes
Meltano
Yes
Pricing Details
€50/month
Pricing per app.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Each app tailors to a certain industry and includes integrations, customer journey based survey, AI tools and templates.
Free Trial
Yes
Free Version
No
Pricing Details
Subscription Model
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Responsr
Founded
2021
Country
Sweden
Website
responsr.io/en/
Vendor Details
Company Name
UserVoice
Founded
2008
Country
United States
Website
www.uservoice.com
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Idea Management
Activity Dashboard
No
Brainstorming
No
Collaboration
No
Creator Tracking
No
Idea Ranking
No
Project Tracking
No
Status Tracking
No
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
Yes
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
