Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Responserack is a modern software program for volunteer fire departments that replaces a traditional or legacy NFIRS Records Management System (RMS).
To capture response data, firefighters must complete incident reports, however at 0200, the more frustrating the process is the better. No firefighter code lookups! Responserack is a member community that focuses on firefighter-focused simplified incident reporting.
Description
We revisited the NFIRS user interface to enhance data reliability and improve the accuracy of reporting, while also addressing potential inconsistencies in how similar incidents are documented. Significant improvements have been implemented to reduce confusion related to NFIRS codes. If, within the first year of your subscription, you find that our solution does not meet your department’s needs, we will gladly refund your entire payment. This is a promise that sets us apart from our competitors, as they do not provide such guarantees! You can easily monitor and report on various departmental activities by category and date, including tracking meetings, household tasks, radio checks, and walk-ins, among others. The interface includes drop-down menus tailored to reflect the terminology frequently used by your department. Additionally, you can generate reports on all operational activities. Furthermore, it simplifies the process of keeping track of apparatus specifications, conducting inspections, managing parts inventory, and scheduling both preventative maintenance and repairs, detailing associated costs and suppliers as well. This comprehensive functionality is designed to streamline departmental operations and enhance overall efficiency.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$25/month
Up to 60 calls/incidents a year: $25.00. Up to 500 calls/incidents a year: $60.00. Over 500 calls, let's discuss.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Responserack
Founded
2019
Country
United States of America
Website
www.responserack.com
Vendor Details
Company Name
StationSmarts
Founded
2012
Country
United States
Website
www.stationsmarts.com
Product Features
Fire Department
Custom Map Views
No
Equipment Tracking
No
Event Calendar
No
Facility Pre-planning Data
No
In-Vehicle Navigation
No
Incident Response Checklists
No
Pictometry Imagery
No
Scheduling
No
Search
No
Product Features
Fire Department
Custom Map Views
Yes
Equipment Tracking
Yes
Event Calendar
No
Facility Pre-planning Data
Yes
In-Vehicle Navigation
No
Incident Response Checklists
Yes
Pictometry Imagery
No
Scheduling
Yes
Search
Yes