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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Founded in 1994, Syntax International Ltd is a UK company that offers consultancy and customized software management systems specifically for the Timeshare Resort Sales and Marketing sector. Our expertise lies in creating management solutions for businesses involved in Timeshare sales, Timeshare resales, and Sales Pack offerings, including those provided by companies like Design Vacation, Full Circle, Club Class Holidays, and Timelinx. While our primary focus has been on Europe, Syntax International has successfully extended its services, solutions, and continuous support to various marketing firms in the timeshare and holiday club industries. The need for innovative resort management software systems for timeshare businesses paved the way for our flagship offering, "Resort Access." This software application is designed for the Windows platform, providing a low-maintenance, multi-user, and multi-currency solution for Resort Sales Management, with more information available on our Products Page. Additionally, our commitment to delivering tailored solutions ensures that we meet the unique needs of each client in the evolving timeshare market.

Description

The CRM capabilities of Virtual Resort Manager enhance customer loyalty while positively impacting your financial performance. By ensuring users receive timely updates, the system keeps them better informed and engaged. It offers customizable access levels for Guests, Owners, and Travel Agents, which enhances user experience. Work orders can be created and sent directly to the assigned vendor via email, streamlining communication. Additionally, management charges can be linked to these work orders and allocated to the management company efficiently. The system meticulously logs and monitors employee activities in crucial areas, facilitating the identification of specific actions and providing an extra layer of fraud protection. Furthermore, the purchasing process is optimized through an automated system that boosts operational efficiency. Our trust accounting features are not only accurate but also user-friendly and highly automated. Integration with Bluetent’s Rezfusion Boost allows seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel. Moreover, VRM collaborates with The Vacation Bridge to keep various channel partners updated, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, thereby enhancing overall service delivery. This comprehensive approach ensures that both customer needs are met and operational processes are significantly improved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beyond No 
VRWorks No 

Integrations

Beyond Yes 
VRWorks Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Syntax International

Country

United Kingdom

Website

www.syntaxint.com

Vendor Details

Company Name

Virtual Resort Manager

Website

www.vrmgr.com

Product Features

Timeshare

Accounting Yes 
Commission Management No 
Contract Management Yes 
Lead Management No 
Maintenance Management No 
Owner Management No 
Property Management No 
Sales Tracking Yes 
Tour Management Yes 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management Yes 

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