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features
design
support

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Description

Amidst your busy schedule filled with appointments, consultations, and court appearances, taking every incoming call can be a challenge, which means potential clients may slip through the cracks. Missing these calls can lead to lost opportunities for new business. By utilizing our concierge service, you can expand your client base, boost your revenue, and deliver a level of customer service that mirrors your exceptional legal skills. Ensure that you never overlook a prospective client again. When you collaborate with Rescon, every incoming call is answered, allowing you to attract new clients while maintaining relationships with existing ones. Our dedicated team takes the time to understand the intricacies of your law practice, effectively becoming an integral part of your firm. Your clients will perceive us as a seamless extension of your service, ensuring a smooth and professional interaction every time. This means not only a more efficient practice but also a stronger reputation in your field.

Description

Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am CasePeer No 
8am MyCase No 
Calendly No 
Clio No 
Filevine No 
Lawmatics No 
PracticePanther Law Practice Software No 
Rocket Matter No 
Smokeball No 
YouCanBookMe No 

Integrations

8am CasePeer Yes 
8am MyCase Yes 
Calendly Yes 
Clio Yes 
Filevine Yes 
Lawmatics Yes 
PracticePanther Law Practice Software Yes 
Rocket Matter Yes 
Smokeball Yes 
YouCanBookMe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ResConcierge

Founded

2014

Country

Untied States

Website

www.resconcierge.com/legal

Vendor Details

Company Name

Veza Reception

Country

United States

Website

vezareception.com

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