Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tapit Call Accounting boasts the most advanced and adaptable search capabilities available in the market, offering users unparalleled options for tailoring their search filters. Users can effortlessly develop distinct filters with the provided tools, allowing for the inclusion of searchable text, tags, or specific call filters that facilitate easy categorization and swift retrieval. When combined with Replay Call Recording, Tapit simplifies the process of generating targeted reports and accessing call records. The Replay suite provides high-quality digital recordings compatible with nearly all telephony setups. During playback, users can add text notes, enhancing search options by enabling searches for full or partial words. Additionally, the system features user-friendly auto-archive and auto-backup functions for recordings. Users can conveniently play, download, or send recordings as email attachments, and the platform supports automated cataloging, maintaining a centralized repository for voice records. This integration of features ensures that users have a comprehensive toolset at their disposal for effective call management and analysis.
Description
Boost efficiency and enhance the customer journey with Tollring's insightful intelligence solutions. Featuring a range of tools such as AI-driven call recording, comprehensive call analytics, and collaborative insights, you will gain access to essential information that propels your success. Empower your decision-making to elevate sales and enrich customer interactions. With Tollring, you receive an all-encompassing perspective on your business communications, encompassing all teams and interactions, both within the organization and with clients. Discover patterns, evaluate performance metrics, and foster exceptional business growth while also exploring the significant conversations that could impact your organization. Tap into the potential of your communication tools. Our top-tier call recording technology guarantees that every call is securely documented and utilizes AI capabilities to provide profound insights that yield immediate and long-term benefits. Additionally, this approach helps organizations stay ahead of the competition by continuously improving their strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco CX Cloud
No
MiContact Center Business
No
Microsoft 365
No
Integrations
Cisco CX Cloud
Yes
MiContact Center Business
Yes
Microsoft 365
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Trisys
Founded
1984
Country
United States
Website
www.trisys.com
Vendor Details
Company Name
Amity Solutions
Founded
2012
Country
Thailand
Website
www.amitysolutions.com/tollring
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
Speech Analytics
Automatic Transcription
No
Call Center Management
No
Call Recording
No
Customer Experience Management
No
Data Security
No
Natural Language Processing
No
Predictive Analytics
No
Self-Service Search
No
Sentiment Analysis
No
Surveys & Feedback
No