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Description

Elevate your repair, maintenance, or service firm to unprecedented levels of efficiency and productivity by utilizing RemOnline. Whether at an office, on the road, or at a client's location, RemOnline offers the perfect application to cater to your team's requirements. Regardless of whether you are using the web, mobile, or tablet versions, all data is synchronized in real-time and easily accessible. Enhance your business processes through a unified platform designed to oversee work orders, scheduling, field services, inventory, and customer interactions. Thanks to RemOnline's intuitive features and adaptable settings, you can significantly enhance service quality, boost employee performance, and increase customer satisfaction, leading to substantial growth for your business. Additionally, RemOnline allows you to digitize and streamline operations effortlessly, ensuring that each product has a defined unit of measurement for better inventory oversight. You can generate estimates, transform them into work orders, and incorporate products without affecting inventory levels directly through the RemOnline mobile application, making it an indispensable tool for modern businesses. By adopting RemOnline, you not only improve efficiency but also position your company for long-term success in an increasingly competitive market.

Description

RepairDesk, a modern management software for repair shops, automates operations in single-store businesses, multi-store businesses, franchises, and mail-in repair depots. This highly customizable software is used by many industries including cell phones, computers, drones, watches & jewelry, shoes, small engines, and more. RepairDesk is a powerful software that allows you to track repair jobs, manage stock, order stock and streamline your repair store's operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Stripe Yes 
Xero Yes 
Binotel Yes 
BulkSMS.com Yes 
Facebook Messenger Yes 
Google Sheets Yes 
Instagram Yes 
PayPal No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Square Appointments No 
Square POS No 
Square Payments No 
Square for Retail No 
Twilio Yes 
Viber Yes 
WhatsApp Yes 
Zadarma Yes 
Zapier Yes 

Integrations

Mailchimp Yes 
Stripe Yes 
Xero Yes 
Binotel No 
BulkSMS.com No 
Facebook Messenger No 
Google Sheets No 
Instagram No 
PayPal Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square for Retail Yes 
Twilio No 
Viber No 
WhatsApp No 
Zadarma No 
Zapier No 

Pricing Details

€29 per month
Free Trial No 
Free Version Yes 

Pricing Details

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RemOnline

Country

Ukraine

Website

remonline.app/

Vendor Details

Company Name

RepairDesk

Founded

2014

Country

United States

Website

www.repairdesk.co

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders No 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Jewelry Store Management

Appraisal Management No 
Commission Management Yes 
Consignments No 
Customer Purchase History No 
Jewelry Design No 
Marketing Management Yes 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

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