Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect with your stakeholders and share files seamlessly using Redtie, which allows for code-free automation through easy workflows and an API for development. At its core, Redtie operates on SMS protocol, enabling users to send and receive text messages along with attachments. You have the flexibility to schedule messages for future delivery or save them for later. For those who possess some technical expertise, webhooks can be utilized for more advanced integrations. Redtie also offers an automatic archiving feature to ensure that your messages remain compliant with business requirements—just activate it to start archiving. You can attach a variety of media, including documents, images, audio, video, meeting requests, and even NFTs, to your messages. Additionally, Redtie seamlessly integrates with platforms like Gmail, Slack, and Zapier, giving you access to hundreds of other applications. A workspace can be created using Redtie's provided number, or you can choose to connect with your existing provider credentials, fostering a customized messaging experience. This flexibility ensures that businesses of all sizes can leverage Redtie’s capabilities for effective communication.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
Slack
Yes
Google Calendar
Yes
Google Cloud Platform
No
Microsoft Outlook
No
Yahoo! Mail
No
Zapier
Yes
Integrations
Gmail
Yes
Slack
Yes
Google Calendar
No
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Yahoo! Mail
Yes
Zapier
No
Pricing Details
$5 per month
Free Trial
No
Free Version
Yes
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Redtie
Country
United States
Website
getredtie.com
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No