Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Records Disposition Approval Module is a vital addition for managing records within the OpenText Content Suite. This product feature is designed specifically for OpenText Content Server users, ensuring that the record approval process is streamlined and efficient. RDA was developed based on feedback from users like you, aiming to simplify the sign-off workflow and minimize the time record managers need to process approvals. It enables approvers to access all necessary metadata for each object, facilitating quick decision-making. Additionally, RDA offers various filters and facets that help users easily identify groups of records, allowing for batch approvals or rejections. For those uncertain about specific records, the module provides an option to request feedback for clarification. Users can effortlessly select approved records while deselecting those that are rejected during a disposition search, and they can also bulk apply holds or update records management metadata directly through the RDA interface. Ultimately, this module enhances both user experience and operational efficiency in records management.
Description
StoryPulse serves as a user-friendly customer engagement tool integrated with your CRM system, enabling sales professionals to connect with clients seamlessly while delivering content and conducting surveys. This platform allows for the effortless collection of customer data points, which can be utilized for analytics and segmentation strategies, ensuring that organizations can effectively reach their target audiences. By facilitating access to both qualitative and quantitative feedback from users, businesses can gain valuable insights into customer preferences and behaviors. Furthermore, the platform offers customization options that enable users to modify content directly or through module settings, providing flexibility in design and presentation. With StoryPulse, organizations are equipped to enhance their customer engagement strategies and improve overall client satisfaction. This innovative tool transforms the way businesses interact with their customers, paving the way for more informed decision-making.
API Access
Has API
No
API Access
Has API
No
Integrations
Content Suite Security and Productivity Pack
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$5 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cassia Content Management
Founded
2011
Country
Canada
Website
www.cassiacm.com
Vendor Details
Company Name
PlayClay
Website
storypulse.com
Product Features
Data Governance
Access Control
Yes
Data Discovery
Yes
Data Mapping
No
Data Profiling
No
Deletion Management
Yes
Email Management
No
Policy Management
Yes
Process Management
Yes
Roles Management
Yes
Storage Management
No
Product Features
Customer Experience
Action Management
Yes
Analytics
No
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
No