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Average Ratings 0 Ratings

Total
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Description

Spend more time creating great software than fighting it. Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes. Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced. Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.

Description

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axonius No 
Azure Virtual Desktop No 
Bitbucket Yes 
Blink Yes 
CA Flowdock Yes 
Citrix DaaS No 
GitHub Yes 
GitHub Student Developer Pack Yes 
IGEL No 
Jira Yes 
Jira Work Management Yes 
Parim Yes 
SIGNL4 Yes 
ServiceNow No 
SessionStack Yes 
Slack Yes 
Visual Studio Yes 
Zendesk Yes 
Zenduty Yes 
Zulip Yes 

Integrations

Axonius Yes 
Azure Virtual Desktop Yes 
Bitbucket No 
Blink No 
CA Flowdock No 
Citrix DaaS Yes 
GitHub No 
GitHub Student Developer Pack No 
IGEL Yes 
Jira No 
Jira Work Management No 
Parim No 
SIGNL4 No 
ServiceNow Yes 
SessionStack No 
Slack No 
Visual Studio No 
Zendesk No 
Zenduty No 
Zulip No 

Pricing Details

$4 per month
Starting from just $4 per 10,000 events per month.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Raygun

Founded

2012

Country

New Zealand

Website

www.raygun.com

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/products/dex/

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management Yes 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

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