Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.
Description
Our intuitive and automated system transforms customer interactions into outstanding testimonials for your company by soliciting feedback at the most opportune moments. All you need to do is input the customer's details, and let RevuCue handle the rest. You have the freedom to fully tailor RevuCue, from the look of your dashboard to the messaging and layout of your emails, ensuring it aligns perfectly with your brand. Regardless of whether a customer's experience was positive or negative, RevuCue ensures you can react promptly, thanks to its real-time notification system. With the help of our swift alerts, you can express your gratitude to satisfied customers or address any issues that arise promptly. Although acquiring reviews is essential, it can often be a challenging task. Many businesses attempt to engage their customers for feedback, sometimes even offering incentives, yet they often encounter indifference. This disconnect can lead to unfortunate consequences, even when the business has delivered exceptional service. By utilizing our system, you can significantly improve the chances of receiving the praise you deserve.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Easyflow
No
Wufoo
No
Pricing Details
€9.99 per user per month
Billed annually
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ratecard
Founded
2017
Country
Netherlands
Website
get.ratecard.io
Vendor Details
Company Name
RevuCue
Country
United States
Website
revucue.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No