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Average Ratings 0 Ratings

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ease
features
design
support

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Description

RateTiger serves as a comprehensive platform for managing hotels, meeting stringent standards such as ISO, PCI, and GDPR. Esteemed by leading hoteliers, it ensures a safe and efficient approach to online distribution and channel management. With over two decades of industry experience, we provide essential tools and cutting-edge technology to enhance your business's growth. The RateTiger Channel Manager functions as a modern solution for hotel management, enabling seamless integration of your property management system with an unlimited number of direct and indirect demand channels. By offering real-time updates on availability, rate integrity, and reservation confirmations directly into your system, it allows for effective monitoring of performance and supports revenue growth. Additionally, the RateTiger Central Reservation System (CRS) acts as a pivotal hub for managing room reservations and availability across multiple properties and channels. This integration encompasses all booking platforms, including OTAs, wholesalers, metasearch engines, GDSs, and your own brand website, ensuring a cohesive and streamlined operation. With RateTiger, hoteliers can significantly elevate their operational efficiency and market competitiveness.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ANIXE Resfinity
AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
LodgIQ
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Integrations

ANIXE Resfinity
AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
LodgIQ
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Pricing Details

$948.00/year
Free Trial
Free Version

Pricing Details

5usd/per room/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RateTiger

Founded

2001

Country

United Kingdom

Website

www.ratetiger.com

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Alternatives

Alternatives