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features
design
support

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Write a Review

Description

Rapido is an Indian ride-hailing service that links passengers with nearby drivers for fast and budget-friendly bike taxi rides, alongside auto-rickshaw and cab options via its mobile application, which features real-time tracking, transparent fare estimates, and cashless payment methods to enhance urban commuting; its bike taxi offering allows riders to avoid traffic congestion and reach their destinations more swiftly by utilizing two-wheelers that adeptly maneuver through busy streets, making it a favored option for short-distance travel within cities. The platform spans hundreds of cities throughout India and boasts millions of users along with a vast network of drivers providing transportation solutions, and in certain areas, it also offers parcel and delivery services, ensuring a smooth booking process with various ride alternatives tailored to different needs and budgets. Riders can quickly request rides and keep an eye on their journey from the moment they are picked up until they arrive at their destination, all while enjoying competitive fares and prompt service availability, while drivers appreciate the flexibility to earn income through the platform at their convenience. Additionally, the integration of user feedback and continuous service improvements contributes to Rapido's commitment to enhancing the overall experience for both passengers and drivers alike.

Description

Swaggy is a comprehensive platform for taxi dispatch and ride-hailing, designed to aid taxi companies, private-hire fleets, and ride-hailing services in managing their bookings and daily operations efficiently. Its features encompass branded applications for both passengers and drivers, a dispatcher interface, options for automated or manual driver assignments, real-time visibility of trips and vehicles, as well as web and partner booking channels. Passengers have the flexibility to schedule rides or book them immediately while tracking their journeys in real-time. Meanwhile, drivers utilize the driver application to accept job offers and oversee their current trips. For services that use a metered system, a GPS taxi meter calculates fares based on predetermined tariffs and is capable of recording fares offline during specified times, syncing data once internet connectivity is restored. The platform additionally accommodates various fleet and service settings, including payment processing, trip records, driver balance management, receipt generation, outstation trip handling, and fare bidding options. Each business can customize modules, integrations, and market-specific configurations to meet their unique needs, ensuring a tailored experience that enhances operational efficiency. Furthermore, Swaggy's flexibility allows it to adapt to evolving market demands and technological advancements, making it a valuable asset for transportation businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rapido

Founded

2015

Country

India

Website

www.rapido.bike/Home

Vendor Details

Company Name

Swaggy Infolabs

Founded

2020

Country

India

Website

swaggyinfolabs.com

Product Features

Product Features

Taxi Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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