Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Is it true that only OTAs have the capability to manage and interact with their clientele? Our platform offers an extensive customer information system where you can record all pertinent details about your clients, such as contact information, passport and visa data, frequent flyer points, as well as their preferred seats and meal choices. With this comprehensive data at your fingertips, you will consistently stay ahead in ensuring customer satisfaction! Rainbow CTM consolidates all your bookings, whether from GDS or non-GDS sources like hotels, tours, activities, insurance, and more, into a single accessible platform to facilitate seamless follow-ups and successful closures with your clients. Are you exhausted from navigating new suppliers or questioning whether your team is utilizing the appropriate ones? There’s no need for concern; we boast a network of over 2,000 suppliers spanning various categories, including air travel, accommodations, holidays, insurance, and Forex, available worldwide. Additionally, we provide exclusive offers to help you present the best deals to your customers, enhancing your service even further! Ultimately, our goal is to empower your business to thrive in a competitive market.
Description
TourTools®, which automates almost every task in a group tour operator’s office, is simple and easy-to-use
Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers.
TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence.
Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers.
TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence.
The TourTools®, Operations module allows you prepare custom rooming and passenger list by vendor.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$19.88 per month
Free Trial
Yes
Free Version
No
Pricing Details
345 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Rainbow CTM
Country
India
Website
www.rainbowctm.com
Vendor Details
Company Name
DataVast Technologies
Founded
1995
Country
United States
Website
www.tourtools.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
Yes