Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Do you recall the aspirations set forth by 1960s science fiction regarding the advent of intelligent assistants to handle our shopping tasks? That vision has become a reality today. Chatbots represent an innovative approach to enhancing sales and providing customer support for eCommerce platforms. Our product, Ra, embodies this modern shift. Experience a significant improvement in your sales and support simply by engaging in conversation. This offering was developed in partnership with marici technology solutions. Our Personal Assistant is designed to assist customers throughout their shopping journey on your online store. We have also introduced a range of digital transformation solutions, including RaCom (an AI-driven Chatbot), Marici Integrations (a robust system integration platform), Engage366 (a user-friendly marketing automation solution), and Communer366 (an intuitive community engagement application) to further empower your business. Each of these tools is crafted to enhance the overall customer experience and streamline operational efficiency.
Description
Engage customers and drive conversions through dynamic social livestreams combined with tailored shopping experiences. With Social Chat, you can interact with shoppers just like in a physical store, allowing for real-time suggestions and personalized recommendations. This feature enables customers to connect not only with your brand but also with fellow shoppers instantaneously. As a result, there is a notable increase in both add-to-cart and checkout rates. Additionally, you can build a comprehensive customer database directly from your livestream events, supported by robust analytics that reveal the customer journey leading to purchase decisions. While establishing a community on social media platforms is beneficial, it's essential to understand that you won't have ownership of your audience or full control over your brand there. Social Chat empowers you to own your audience on your own site, fostering a community that you can engage with and eventually convert into loyal customers. The urgency that live streams naturally generate encourages quicker purchasing decisions, and with Social Chat, users can effortlessly add items to their cart and complete purchases with just a single click. This seamless checkout process not only provides instant gratification but also significantly boosts conversion rates, ensuring that your marketing efforts yield optimal results.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Helios Solutions
Founded
2006
Country
India
Website
www.heliossolutions.co/racom/
Vendor Details
Company Name
Social Chat
Founded
2021
Country
United States
Website
onsocialchat.com
Product Features
Product Features
eCommerce Personalization
A/B Testing
No
Abandoned Cart Email
No
Dynamic Pricing
No
Offers & Discounts Notifications
No
Personalized Site Navigation
No
Product Recommendations
No
Reporting / Analytics
No
Social Insights
No
Personalization
A/B Testing
No
Abandoned Cart Saver
No
Account Based Marketing
No
Behavioral Targeting
No
Campaign Segmentation
No
Content Analytics
No
Contextual Targeting
No
Customer Profiles
No
Experience Management
No
Recommendation Engine
No
Website Personalization
No