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Average Ratings 1 Rating
Description
Racktera is a company specializing in dedicated servers, driven by a team of passionate professionals. We harness innovative technology to create a worldwide edge computing network that strives to provide affordable yet valuable cloud services, enabling our clients to connect with customers globally while ensuring a 100% network uptime SLA. Our commitment to excellence is supported by a rapid response team available 24/7, known for some of the fastest response times in the industry.
Our extensive global network consists of 18 data centers and continues to grow. With 9 points of presence in Europe, 1 in North America, 1 in Latin America, 4 in the Asia-Pacific, and 2 in the Middle East, we ensure low-latency data delivery across all 6 continents, enhancing the user experience for businesses everywhere.
Description
VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$69 per month
Free Trial
No
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Racktera
Founded
2012
Country
United Kingdom
Website
www.racktera.com
Vendor Details
Company Name
Toepoke Software
Founded
2007
Country
Canada
Website
voipspear.com
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
Product Features
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
Yes
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes