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Description

Racktera is a company specializing in dedicated servers, driven by a team of passionate professionals. We harness innovative technology to create a worldwide edge computing network that strives to provide affordable yet valuable cloud services, enabling our clients to connect with customers globally while ensuring a 100% network uptime SLA. Our commitment to excellence is supported by a rapid response team available 24/7, known for some of the fastest response times in the industry. Our extensive global network consists of 18 data centers and continues to grow. With 9 points of presence in Europe, 1 in North America, 1 in Latin America, 4 in the Asia-Pacific, and 2 in the Middle East, we ensure low-latency data delivery across all 6 continents, enhancing the user experience for businesses everywhere.

Description

VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$69 per month
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Racktera

Founded

2012

Country

United Kingdom

Website

www.racktera.com

Vendor Details

Company Name

Toepoke Software

Founded

2007

Country

Canada

Website

voipspear.com

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

Product Features

VoIP Monitoring

Alerts / Notifications Yes 
Call Detail Record (CDR) Analysis Yes 
Call Quality Monitoring Yes 
IP SLA Monitoring Yes 
Jitter Testing Yes 
Latency Monitoring Yes 
MOS Monitoring Yes 
Packet Loss Monitoring Yes 
QoS Monitoring Yes 
Reporting / Analytics Yes 
Troubleshooting Yes 

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