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features
design
support

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Description

View the health status of your applications as a comprehensive indicator of the entire application ecosystem, which includes everything from the physical infrastructure to the middleware and ultimately the user experience. Integrate health metrics across various technologies to gain a clearer picture. Implement proactive monitoring to identify stress points early on. Establish connections between performance metrics and application health status. Ensure that information is readily available to collaborate with other teams. Are you still relying on individual management consoles for each product to oversee your middleware platforms? This complexity is unnecessary. Access all of your middleware technologies through a singular, unified interface. Gather data efficiently without impacting performance. Relate performance metrics to hosts, networks, databases, and application servers. Begin with a small-scale approach and expand as your needs grow. Utilize our packaged solutions to monitor your applications and their underlying technologies in real-time, or create a tailored real-time monitoring system with our high-performance integrated development environment (IDE). This streamlined process can enhance your overall operational efficiency significantly.

Description

ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docker Yes 
Apache Kafka Yes 
Cortex No 
Cyral No 
D2iQ No 
Google Cloud Platform No 
IBM Db2 Yes 
Indent No 
JBoss EAP Yes 
Microsoft Azure No 
MySQL Yes 
NGINX No 
Opsgenie No 
Oracle Coherence Yes 
PagerDuty No 
SQL Server Yes 
Slack No 
Zenduty No 

Integrations

Docker Yes 
Apache Kafka No 
Cortex Yes 
Cyral Yes 
D2iQ Yes 
Google Cloud Platform Yes 
IBM Db2 No 
Indent Yes 
JBoss EAP No 
Microsoft Azure Yes 
MySQL No 
NGINX Yes 
Opsgenie Yes 
Oracle Coherence No 
PagerDuty Yes 
SQL Server No 
Slack Yes 
Zenduty Yes 

Pricing Details

$175.00/month
Free Trial No 
Free Version No 

Pricing Details

$275 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SL Corporation

Founded

1954

Country

South Korea

Website

www.sl.com

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/observability.html

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions Yes 

DevOps

Approval Workflow No 
Dashboard Yes 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports Yes 

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