Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
Description
VoiceXML interpreter added for your business.
It runs on the Asterisk open-source framework. It allows you to extend and manage Asterisk solutions using the VoiceXML standard language. Voximal is a modern and innovative piece. It runs on the Asterisk open-source framework. It allows you to extend and manage Asterisk solutions using the VoiceXML standard language. Asterisk allows you to make, receive, and monitor calls from your platform. Your telephony system can be highly scalable. VoiceXML syntax allows you to control your calls. Voximal makes it easy to make, manage, and route calls. A VoiceXML interpreter can be added to Asterisk. To create complex voice telephony services and IVR portals, you can use the standard VoiceXML language. Voximal is compatible to most Asterisk releases and Linux distributions.
API Access
Has API
No
API Access
Has API
No
Integrations
Asterisk
No
Azure Marketplace
No
Sugar Market
Yes
Sugar Sell
Yes
Sugar Serve
Yes
Twilio
Yes
Integrations
Asterisk
Yes
Azure Marketplace
Yes
Sugar Market
No
Sugar Sell
No
Sugar Serve
No
Twilio
No
Pricing Details
$125 per month
Yearly plan also available for $999 per year
Free Trial
Yes
Free Version
No
Pricing Details
$25/month/channel
Offering on premise, connected, subscription, per call.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Vendor Details
Company Name
Ulex Innovative Systems
Founded
2009
Country
France
Website
www.voximal.com
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
No
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
Yes
Continuous Speech
Yes
Customizable Macros
Yes
Multi-Languages
Yes
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
Yes
Voice Recognition
Yes