Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.
Description
In today's fast-paced environment, the ability for professionals to effectively communicate with colleagues and clients is more crucial than ever. Our telephony solutions are flexible enough to cater to diverse requirements, whether you are in a traditional office setting or working remotely. From fixed and mobile telephony to trunking and contact centers, our business telephony offerings are increasingly versatile. Sewan's solutions are customizable to meet a wide range of demands. The advanced voice technologies integrated into our products ensure exceptional call clarity and unwavering reliability. We understand that business needs can evolve swiftly, allowing for quick adjustments such as adding or removing lines and importing contacts in mere moments. No matter the type of business telephony you opt for, our solutions aim to be as economical as possible, eliminating unnecessary features. Additionally, our offerings are tailored for the global market, ensuring that each package can be modified according to specific requirements. This comprehensive approach helps businesses of all sizes maintain efficient communication channels.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Teams
No
SAP Cloud Platform
No
Salesforce
No
Sugar Market
Yes
Sugar Sell
Yes
Sugar Serve
Yes
Twilio
Yes
Yeastar P-Series PBX System
No
Integrations
Microsoft 365
Yes
Microsoft Teams
Yes
SAP Cloud Platform
Yes
Salesforce
Yes
Sugar Market
No
Sugar Sell
No
Sugar Serve
No
Twilio
No
Yeastar P-Series PBX System
Yes
Pricing Details
$125 per month
Yearly plan also available for $999 per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rolustech
Founded
2008
Country
United Kingdom
Website
www.rolustech.com/rttelephony/
Vendor Details
Company Name
Sewan
Founded
2007
Country
Spain
Website
www.sewan.be/products/business-telephony/
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No