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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.

Description

In today's fast-paced environment, the ability for professionals to effectively communicate with colleagues and clients is more crucial than ever. Our telephony solutions are flexible enough to cater to diverse requirements, whether you are in a traditional office setting or working remotely. From fixed and mobile telephony to trunking and contact centers, our business telephony offerings are increasingly versatile. Sewan's solutions are customizable to meet a wide range of demands. The advanced voice technologies integrated into our products ensure exceptional call clarity and unwavering reliability. We understand that business needs can evolve swiftly, allowing for quick adjustments such as adding or removing lines and importing contacts in mere moments. No matter the type of business telephony you opt for, our solutions aim to be as economical as possible, eliminating unnecessary features. Additionally, our offerings are tailored for the global market, ensuring that each package can be modified according to specific requirements. This comprehensive approach helps businesses of all sizes maintain efficient communication channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft Teams No 
SAP Cloud Platform No 
Salesforce No 
Sugar Market Yes 
Sugar Sell Yes 
Sugar Serve Yes 
Twilio Yes 
Yeastar P-Series PBX System No 

Integrations

Microsoft 365 Yes 
Microsoft Teams Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
Sugar Market No 
Sugar Sell No 
Sugar Serve No 
Twilio No 
Yeastar P-Series PBX System Yes 

Pricing Details

$125 per month
Yearly plan also available for $999 per year
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rolustech

Founded

2008

Country

United Kingdom

Website

www.rolustech.com/rttelephony/

Vendor Details

Company Name

Sewan

Founded

2007

Country

Spain

Website

www.sewan.be/products/business-telephony/

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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