Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Retail Hero specializes in creating Point-of-Sale and Customer Loyalty Programs tailored for the retail sector. The global RMS community expressed a need for an on-premise POS system capable of serving as a comprehensive alternative to Dynamics RMS, ensuring ongoing growth and enhancement in the future. This demand led to the inception of Retail Management Hero (RMH) POS. In 2014, the Retail Hero team collaborated with the well-established distributor and technology firm Retail Realm to develop a cutting-edge Point-of-Sale solution designed to meet the expectations of countless users around the globe. This initiative not only aimed to satisfy existing needs but also to innovate within the retail technology landscape.
Description
Whether you're seeking an internal Knowledge Management system or a straightforward FAQ section for your customers, Support Hero has you covered. Equip your team with a comprehensive playbook or offer exceptional assistance to your clients. Support Hero provides a refined and user-friendly Knowledge Management Solution. It includes a fully functional knowledge base portal right from the start. With an embeddable widget that seamlessly integrates with the portal, you won't have to worry about updating content in multiple locations. The appearance is highly customizable, allowing configuration to operate on your own domain. The Support Hero widget can be effortlessly embedded into your website or web application, sharing the same content from the knowledge base portal while being highly adaptable. Take advantage of our contextual content feature to deliver the most relevant articles based on the user's navigation. Implementing the widget is as easy as adding a simple JavaScript snippet, making it accessible for all levels of technical expertise. Additionally, Support Hero ensures that your users receive consistent and tailored support, enhancing their overall experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Retail Hero
Website
www.retailhero.com
Vendor Details
Company Name
SupportHero
Founded
2014
Country
France
Website
supporthero.io
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
No