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Description

Our carrier-grade Session Border Controller (SBC) and cloud telephony solutions are designed for high performance and scalability, catering to the needs of communication service providers and SMS aggregators with our mobile OTT solution and A2P SMS platform. We also provide secure communication platforms that enhance real-time business collaboration for enterprises. Our comprehensive white-label offerings enable you to deliver cloud telephony services under your own brand identity. With a targeted focus on the IP-based communication sector, we offer a diverse range of products that encompass everything from backbone infrastructure to supporting middleware components. We simplify the process for termination clients by converting their rate plan formats into a native format efficiently. Our system allows for effortless uploading of VoIP rate plans, which are then transformed into the appropriate templates automatically. Additionally, all templates undergo automatic conversion to ensure they align with the native rate plan format seamlessly, and our technology is designed to prevent call drops by ensuring that user account balances do not fall into the negative. This suite of features positions us as a leader in the communication technology space, providing robust solutions tailored to modern business needs.

Description

Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
REVE SMS Platform Yes 
Salesforce No 
Zendesk No 

Integrations

Freshdesk Yes 
REVE SMS Platform No 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€10 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

REVE Systems

Founded

2003

Country

Singapore

Website

www.revesoft.com

Vendor Details

Company Name

Sabienzia Technologies

Founded

2009

Country

Germany

Website

sabienzia.com

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

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