Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
QwickCards, developed by MagTek, is a cloud-based service for issuing digital cards and managing PINs, designed to offer a user-friendly platform accessible through any browser. This innovative solution ensures that the process of digital card issuance and PIN selection remains secure, cost-effective, straightforward, and rapid. In response to the growing demand for tailored customer experiences, QwickCards allows users to choose their own PINs, enhancing personalization. By utilizing QwickCards for digital card issuance, businesses can gain a significant advantage in attracting and retaining deposit accounts, as well as ensuring their cards remain a preferred choice among consumers. The platform enables in-branch PIN and rePIN delivery, allowing customers to receive what they desire at their convenience, fostering a sense of connection with the service. Moreover, QwickCards is adaptable, functioning seamlessly on both desktop and tablet devices, while also offering PIN Encrypting Devices (PEDs) with various connectivity options, including USB, Bluetooth LE, and 802.11 wireless. MagTek ensures that its cloud infrastructure supports scalability and consistently monitors performance around the clock. Additionally, users benefit from complimentary software updates that are automatically implemented whenever new versions become available, keeping the service up-to-date and efficient. Overall, QwickCards stands out as a comprehensive solution for modern digital card issuance needs.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
eMerchantGateway
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
MagTek
Founded
1972
Country
United States
Website
www.magtek.com/product/qwickcards
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No