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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

QwickCards, developed by MagTek, is a cloud-based service for issuing digital cards and managing PINs, designed to offer a user-friendly platform accessible through any browser. This innovative solution ensures that the process of digital card issuance and PIN selection remains secure, cost-effective, straightforward, and rapid. In response to the growing demand for tailored customer experiences, QwickCards allows users to choose their own PINs, enhancing personalization. By utilizing QwickCards for digital card issuance, businesses can gain a significant advantage in attracting and retaining deposit accounts, as well as ensuring their cards remain a preferred choice among consumers. The platform enables in-branch PIN and rePIN delivery, allowing customers to receive what they desire at their convenience, fostering a sense of connection with the service. Moreover, QwickCards is adaptable, functioning seamlessly on both desktop and tablet devices, while also offering PIN Encrypting Devices (PEDs) with various connectivity options, including USB, Bluetooth LE, and 802.11 wireless. MagTek ensures that its cloud infrastructure supports scalability and consistently monitors performance around the clock. Additionally, users benefit from complimentary software updates that are automatically implemented whenever new versions become available, keeping the service up-to-date and efficient. Overall, QwickCards stands out as a comprehensive solution for modern digital card issuance needs.

Description

WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

eMerchantGateway Yes 

Integrations

eMerchantGateway No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MagTek

Founded

1972

Country

United States

Website

www.magtek.com/product/qwickcards

Vendor Details

Company Name

Auriga

Country

United States

Website

www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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