Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.
Description
Ringba is the industry's leading inbound call tracking platform and analytics platform for call centers, professional pay-per call marketers, and businesses. Ringba's real time call routing, ping tree and industry-leading analytics will give you more ROI than any other platform. All without contracts, minimums or overages. Ringba was created to push the boundaries of innovation. Our team is changing the way businesses communicate with consumers and inventing the future voice. Expert AdTech engineers, product designers, marketers. Our priority is your success. Our support engineering team is available to assist you whenever you need it, at no additional cost. No contracts, no price gouging, or feature gatekeeping. You can use what you need. As you grow, we grow. We use the same APIs to create seamless integrations. Ringba is helping digital agencies, pay-per-callers, and global brands dramatically improve their Return On Investment.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CallFinder
No
Convoso
No
Facebook Ads
No
Google Ads
No
Lead Prosper
No
LeadByte
No
Meta Ads
No
Taalk
No
Integrations
CallFinder
Yes
Convoso
Yes
Facebook Ads
Yes
Google Ads
Yes
Lead Prosper
Yes
LeadByte
Yes
Meta Ads
Yes
Taalk
Yes
Pricing Details
$0.02
Licensing-free, pay per use
Free Trial
Yes
Free Version
Yes
Pricing Details
$0/mo
No contracts of commitments. Free trial and tiered pricing available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Qubicles
Founded
2013
Country
United States
Website
qubicles.io
Vendor Details
Company Name
Ringba
Founded
2016
Country
United States
Website
www.ringba.com
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
Yes
Video Call Recording
No
Call Tracking
CRM
Yes
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
Yes
Personalization
No
Print Management
No
Template Management
No
Video Content
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Softphone
Audio / Video Conferencing
No
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No