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Description

Qbilon is an Enterprise Architecture and IT Landscape Intelligence platform that automatically discovers, maps, and visualizes complex IT environments. By collecting and integrating data from cloud, infrastructure, monitoring, and security systems, Qbilon creates a continuously updated inventory of applications, servers, services, and their dependencies. Organizations use Qbilon to gain transparency across hybrid and multi-cloud environments, understand application and infrastructure dependencies, and maintain accurate IT landscape data without manual documentation. The platform helps Enterprise Architecture, IT Operations, and CMDB teams make better decisions based on reliable, real-time information. Qbilon integrates with leading enterprise systems and data sources, including AWS, Microsoft Azure, Google Cloud Platform (GCP), VMware, Darktrace, PRTG, and ServiceNow. Automated dependency mapping and powerful visualizations provide a unified view of the IT landscape and support initiatives such as CMDB management, cloud transformation, IT modernization, technology risk assessment, and operational excellence. With a high degree of automation, Qbilon reduces manual effort, improves data quality, and enables organizations to optimize and govern their IT architectures more effectively.

Description

ZServiceDesk+ has been specifically crafted to fulfill the requirements of IT Services Management. Our team has integrated ITIL-based methodologies and established workflows that assist organizations in optimizing their IT support processes. The innovative architecture of our application ensures impressive performance, scalability, and adaptable integrations. A critical focus area is IT Operations Management, as any disruptions can significantly impact an organization's overall performance and result in direct financial losses. To effectively manage this, it is essential to monitor and oversee all vital components, ensuring that IT support services remain uninterrupted. ZServiceDesk is an ITSM solution grounded in ITIL processes, tailored for use within enterprise environments. Its distinctive architectural design allows it to achieve scalability, flexibility, availability, and enhanced performance aligned with business needs, making it a robust choice for organizations seeking efficient IT management solutions. By employing ZServiceDesk, organizations can better prepare for potential IT challenges and maintain operational continuity.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Darktrace Yes 
Google Cloud Platform Yes 
Kubernetes Yes 
Microsoft Azure Yes 
Microsoft Entra ID Yes 
Paessler PRTG Yes 
ServiceNow Yes 
VMware vSphere Yes 

Integrations

Amazon Web Services (AWS) No 
Darktrace No 
Google Cloud Platform No 
Kubernetes No 
Microsoft Azure No 
Microsoft Entra ID No 
Paessler PRTG No 
ServiceNow No 
VMware vSphere No 

Pricing Details

€203
Free Trial Yes 
Free Version No 

Pricing Details

$300 per year, per user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Qbilon

Founded

2019

Country

Germany

Website

www.qbilon.io/en/

Vendor Details

Company Name

ZServiceDesk

Founded

2014

Country

India

Website

www.zservicedesk.com

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

Product Features

EAM

CMMS No 
Energy Management No 
Equipment Management Yes 
Facility Management Yes 
IT Asset Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Parts Management Yes 
Preventive Maintenance Scheduling Yes 
Software License Management Yes 
Warranty Management Yes 
Work Order Management No 

IT Asset Management

Asset Tracking No 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard No 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management Yes 
Self Service Portal Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

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