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Average Ratings 0 Ratings
Description
QFacts is a comprehensive cloud-based Quality Management System designed specifically for pharmacies, compounding facilities, and other regulated sectors. It encompasses the entire quality lifecycle, featuring controlled document management with versioning and approval workflows, training and competency tracking with curriculum-aligned assignments, as well as event and complaint management, root cause analysis, CAPA oversight, and change control, all accompanied by thorough audit trails. This system is built to comply with GAMP 5 and adhere to European GMP and GDP standards, employing role-based access controls that span organizations, locations, and departments. Quality managers can customize review workflows, keep track of due dates, and oversee compliance via real-time dashboards. Each action taken within the system is meticulously logged and traceable, providing inspectors and auditors with a transparent chain of accountability that extends from document approval through to the completion of training and the resolution of corrective actions. By ensuring such detailed oversight, QFacts significantly enhances the overall efficiency and reliability of quality management processes.
Description
STINGO provides a streamlined approach to managing potential customers, allowing you to generate and document leads while effectively engaging with both new and existing contacts, all while automating the transformation of leads into sales pipelines and facilitating the successful closure of lucrative deals. Additionally, the integrated IVR (Interactive Voice Response) Cloud Telephony feature within the CRM system allows for seamless automation and handling of customer phone interactions, utilizing a SIM-based solution that shifts your business communications to the cloud. Furthermore, STINGO is designed to cater to client needs with its automated ticketing system for complaints, ensuring that issues are organized and addressed according to specific requirements, while also offering tracking and validation of complaints through SMS and email notifications, thereby enhancing customer retention strategies and overall satisfaction. This comprehensive system not only supports businesses in managing leads and complaints but also significantly improves communication efficiency with clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$17/month/user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
QFacts
Founded
2024
Country
Belgium
Website
qfacts.be
Vendor Details
Company Name
Stingo
Country
India
Website
www.stingosales.com
Product Features
Quality Management
Audit Management
No
Complaint Management
No
Compliance Management
No
Corrective and Preventive Actions (CAPA)
No
Defect Tracking
No
Document Control
No
Equipment Management
No
ISO Standards Management
No
Maintenance Management
No
Risk Management
No
Supplier Quality Control
No
Training Management
No