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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pulse seamlessly adjusts your Slack status in real-time according to your preferences, focus level, scheduled events, work hours, and the applications you utilize. This innovative tool minimizes disruptions, fosters collaboration aligned with your timetable, enhances your daily concentration, and strengthens team connections among various other benefits. By addressing the challenges of the ‘Always On’ mentality, Pulse helps set clear expectations regarding your availability, allowing colleagues to understand the optimal times to reach out to you while respecting your personal boundaries. In the absence of in-person signals, your remote colleagues cannot discern when you are deeply engaged in focused work; however, Pulse leverages AI technology to indicate your concentration status, ensuring your teammates are aware and refrain from interrupting during those crucial moments. Ultimately, this fosters a more mindful work environment that balances productivity with respect for individual work styles.

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Adobe Illustrator Yes 
Adobe Photoshop Yes 
Canva Yes 
Figma Yes 
Gmail No 
Google Cloud Platform No 
Google Meet Yes 
Google Sheets Yes 
Intercom Yes 
Microsoft Outlook No 
Miro Yes 
Notion Yes 
PyCharm Yes 
Salesforce Yes 
Sketch Yes 
Trello Yes 
Visual Studio Code Yes 
Xcode Yes 
Zoom Yes 

Integrations

Slack Yes 
Adobe Illustrator No 
Adobe Photoshop No 
Canva No 
Figma No 
Gmail Yes 
Google Cloud Platform Yes 
Google Meet No 
Google Sheets No 
Intercom No 
Microsoft Outlook Yes 
Miro No 
Notion No 
PyCharm No 
Salesforce No 
Sketch No 
Trello No 
Visual Studio Code No 
Xcode No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pulse

Website

getpulse.team/

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Product Features

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads No 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search No 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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