Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Boost your website's conversion rates by up to 50% with customizable widgets that allow you to select colors and make edits to suit your style. Once your working hours conclude, Pulsar conveniently prompts clients to choose a suitable time for follow-up, ensuring automated reminders are sent out. Engage with your customers through popular platforms like Facebook or Slack, requiring just a single tap to initiate contact and secure their interest. New tags are automatically generated in Zendesk, streamlining your organization process. Utilize your personalized chatbot to facilitate sales around the clock, and easily integrate this widget into your site. This tool tracks visitor behavior and can prompt a callback within 27 seconds, significantly enhancing your chances of closing sales for your offerings. Furthermore, within your dashboard, you can keep track of various metrics such as call statistics, new client acquisitions, the performance of your call center, and incoming call details, allowing for informed decision-making to improve your overall service. By leveraging these insights, you can continuously refine your approach and maximize your business potential.
Description
Cloud-based call center software is designed to resolve the challenges faced by traditional on-premise systems. Our solution enables businesses to operate their call centers from anywhere while safeguarding their data against potential security breaches. Sip2Dial’s innovative cloud call center software equips agents with essential tools and relevant information. Featuring a user-friendly interface, our platform seamlessly integrates customer interactions from multiple channels and allocates them to the appropriate agents. A standout feature of our software is its ability to minimize hold times by offering customers the option to receive a callback when their turn arrives, enhancing their experience. This approach not only increases visibility and transparency but also simplifies operations significantly. At Sip2Dial, we prioritize understanding the unique needs of our clients, dedicating time to customize deployments that cater specifically to various contact center requirements. By conducting thorough data collection and analytics, we aim to enhance operational efficiency, optimize resource utilization, and foster improved business results. Ultimately, our commitment is to empower businesses with the tools they need for effective communication and customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Armada.ai
Yes
Catalyst
No
DataHub
Yes
EZ Doc Filer
No
Facebook
Yes
Ndustrial Contxt
Yes
Pravega
Yes
Slack
Yes
Timeplus
Yes
WordPress
Yes
Integrations
Armada.ai
No
Catalyst
Yes
DataHub
No
EZ Doc Filer
Yes
Facebook
No
Ndustrial Contxt
No
Pravega
No
Slack
No
Timeplus
No
WordPress
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Pulsar
Founded
2017
Country
Czech Republic
Website
pulsarcallback.com
Vendor Details
Company Name
Sip2Dial
Founded
2015
Country
United States
Website
sip2dial.com
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No