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Average Ratings 0 Ratings
Description
Prosper AI offers a healthcare-focused voice agent designed to enhance patient access and streamline revenue cycle management. These voice agents adeptly manage communication with both patients and payors, covering a range of tasks such as appointment scheduling, benefits inquiries, billing questions, claim status checks, appointment reminders, patient intake, re-engagement strategies, and the initiation and follow-up of prior authorizations. Utilizing proven Blueprints, Prosper AI’s agents are primed for immediate deployment and are already equipped with knowledge on key call scenarios. Distinctively, Prosper AI addresses the entirety of the patient experience through a comprehensive, all-in-one platform, eliminating the need for multiple vendors dedicated to scheduling, benefits verification, and billing through fully automated processes. Patient interactions are streamlined as there are no menus or hold times; the advanced Gen 3 agents are capable of comprehending natural language, adeptly navigating mid-call topic shifts, responding to inquiries, and managing scheduling tasks including rescheduling and cancellations. Furthermore, they efficiently gather intake and insurance information while seamlessly updating the practice management system or electronic health record in real-time, ensuring a smooth and integrated healthcare experience for all users.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AdvancedMD
No
Elation Health
No
ModMed
No
athenaOne
No
eMedicalPractice
No
Integrations
AdvancedMD
Yes
Elation Health
Yes
ModMed
Yes
athenaOne
Yes
eMedicalPractice
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Prosper AI
Founded
2024
Country
United States
Website
www.getprosper.ai/
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
Revenue Cycle Management
Accounts Receivable
No
Claims Management
No
Collections Management
No
EHR/EMR Integration
No
For Healthcare
No
ICD-10 Compliance
No
Insurance Verification
No
Medical Billing
No
Patient Portal
No
Patient Registration
No
Patient Scheduling
No
Payment Processing
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes