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Description
Canada's modern property management software.
Propra is a complete solution that improves the property management process for both residents and landlords. Our suite of tools provides a seamless experience that eliminates inefficiencies in property management, search, or transactions.
Rent Tracking
- Maintenance Requests
- Automated Full Cycle Accounting
- Digital Inspections
Announcements
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$2/unit/month
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Propra
Founded
2020
Country
Canada
Website
propra.ca
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
Yes
Contact Management
No
Credit Check
No
Expense Management
Yes
Insurance Management
No
Landlord Database
Yes
Late Fee Calculation
No
Lease Management
Yes
Maintenance Management
Yes
Owner Portal
No
Payment Processing
No
Portfolio Management
No
Rent Tracking
Yes
Residential Properties
Yes
Tax Management
Yes
Tenant Database
No
Tenant Portal
Yes
Vacancy Tracking
Yes
Website Management
No
Rental Property Management
Credit Check
No
Expense Management
Yes
Online Payments
No
Owner Portal
No
Tax Management
Yes
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
Yes
Vacancy Tracking
Yes
Website Management
No
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
